Mapfre Insurance Reviews


Consumers looking for a homeowners insurance policy will find many options. This type of insurance pays out for various damages, including natural disasters. Mapfre offers policies that cover many of these types of damages. It also provides round-the-clock help desk support. Many people also like that Mapfre policies are relatively inexpensive.

Customer satisfaction

Regarding customer satisfaction, Mapfre Insurance doesn’t have an excellent reputation. According to the Better Business Bureau, the company has received negative reviews for its claims process, car insurance agents, and claims adjusters. The company is listed as having a low BBB rating. Moreover, most complaints involve billing, collections procedures, and delays or claims denials. While these aren’t the only complaints that can be found online, these may give you an idea of what to expect from this company.

Customer feedback is essential in helping a company build a strong reputation. While the customer satisfaction rating of MAPFRE Insurance is low, it should not discourage potential customers. Knowledgeable and friendly professionals staff the company’s customer service team. They serve more than 30 million customers around the world. The company’s goal is to provide excellent service and competitive prices, and the company has been able to do that by employing more than 2,000 professionals.

Claims satisfaction

According to consumer reports, MAPFRE has low customer satisfaction and claims satisfaction ratings. In addition, the company has more complaints with state regulators than the industry average. According to the Better Business Bureau, complaints against insurance companies are mostly about billing and collections procedures, delayed claims, and denial of claims. But customers can still contact Mapfre customer service with complaints and get their questions answered.

Mapfre has both English and Spanish websites, providing information about coverage and add-ons. Customers can also use this website to manage their policies and make payments. The company also offers several mobile applications.


When it comes to auto insurance, Mapfre is a good choice. They offer competitive pricing and features such as free policy cancellation. They also have a network of repair shops. You can also take advantage of discounts, such as those for drivers of alternative fuel vehicles. The company’s website also offers tips and suggestions for safe driving.

Mapfre is a multinational company with US, Canada, and Spain offices. The company has more than thirty million policyholders in more than 40 countries. The company offers a variety of auto, home, and business insurance options. It also offers rideshare insurance in most states.

Network of auto-repair shops

Mapfre is an insurance provider that offers competitive pricing and a network of auto-repair shops across Canada. They also offer free policy cancellation and digital claims reporting. The company also offers discounts for drivers who own alternative-fuel vehicles. However, it’s important to read customer reviews and comparisons before deciding on a policy.

While Mapfre Insurance has a good reputation among its clients, many customers have complained about its claims service. While the company does respond to complaints, its overall ratings are below average. Most customers are dissatisfied with the claims process. It is essential to check other auto-repair companies before settling on a policy.

Online bill pay

There are many ways to pay your bills, and one of these is through an online bill pay service. If you’re in a hurry to pay your monthly bill, you can also use this service to pay your insurance bill. The site is available in English and Spanish. In addition to the bill pay option, customers can use it to manage their policies, report claims, and make payments.

MAPFRE Insurance offers coverage in fourteen states and an extensive network of independent agents. This allows for a more personalized experience when shopping for a policy. However, the company does have some disadvantages, such as its limited range of coverage and weak digital tools.