A common TCL TV problem is the display of a blank screen when opening a particular application. Other common problems include: the Audio is not syncing with the video, and the Home screen is not working. However, if you’ve encountered one of these problems, you’re not the only one. There are also some common ways to solve these issues.
Error 009
If you are experiencing Error 009 on your TCL TV, you can try a few things. The first is to ensure that your internet connection is stable. If it is, you can try restarting your router and re-enabling your internet connection on the television. Another option is to reconnect your TCL Roku device and try again.
A poor wireless signal from your router may also be causing the error. You can try resetting your router or repositioning it near the television. If this does not solve the issue, you can also try reconnecting the HDMI and power cables. This should fix the issue. Another common cause is poor Internet bandwidth. To find out how much bandwidth you have subscribed to, consult your Internet Service Provider. You may have to upgrade to a higher speed connection if it is too low.
If the error persists after restarting your router, your Internet connection may be weak. In such a case, it is advisable to get closer to the TV so that you can access the internet. Ideally, the distance should not be more than 10 meters. If your network coverage is strong, this problem may not occur.
Audio not syncing with video.
You may experience problems syncing the audio with the video on your TCL TV. These problems can leave you missing important scenes or beautiful melodies. However, there are several solutions to this problem. Follow these tips to get the audio on your TV back in sync.
Firstly, check the settings of your TCL TV’s speakers. Go to the Home menu on your remote and press the Speakers tab. You can check whether the audio output is set to PCM-STEREO or S/PDIF. If it is, then try resetting the settings.
In addition to this, you can check the audio settings of your Roku. Sometimes, the audio is not in sync with the video due to an improper calibration of the TV’s audio input. If your TV’s audio settings are set to PCM-Stereo, you can select this in your Roku settings menu. If this does not resolve the problem, you may need to change the settings of your TCL Roku TV.
Another solution to audio not syncing with TCL TV’s video is to turn off the TV’s ‘Volume Mode’. To do this, press and hold the ‘*’ symbol on the remote for a few seconds. If this doesn’t work, contact TCL support and ask them to help you. They’ll have dealt with similar “no sound” complaints before.
Home screen is not working
A TCL TV’s home screen may be frozen or unresponsive. While this is a common problem, there are some steps that you can take to fix it yourself. For example, you can try resetting the television by pressing the Home button five times and then pressing the Rewind and Forward buttons again. Then, you can turn on the TV and check if the screen has turned back on.
If you cannot turn on your TCL TV and the Home screen is not working, you should check the LED status light on the TV. The light should blink or be solid white. Also, press the volume up and down buttons simultaneously. If you still can’t see the Home screen, contact TCL Support, who will help you troubleshoot the problem. If the problem persists, you should try resetting the TV to factory settings. This will reset the TV and fix any menu issues.
You should also check if the TV has any software updates available. Several software updates for Android TVs can fix major and minor problems. To update the firmware, simply select the Network Update option on the box, press “Update” and then “Update Now”. The TCL TV will start looking for updates and download them. You’ll then have to confirm whether or not you want to install the software updates.
The remote control is not working.
If your remote control is not working on your TCL television, you should be able to get it working again with a few simple steps. First of all, check the batteries in your remote. If they are empty, replace them. If you have a new battery, press the pairing button on your remote to pair it with the television. The button should blink when pairing is successful. If the button still doesn’t work, try to replace the batteries.
If your remote still doesn’t work after removing the batteries, try pressing the play/pause button on your television for about 60 seconds. After this, try to use the voice feature to control your television. If this doesn’t work, try pressing the play/pause button three times. In some models, the problem could be with the source input. If the power cord is not plugged in correctly or is disconnected, you may not be able to power the TV.
The problem can also be due to the signal being blocked. Dirt, lotion, and sweat can block the signal path, making the remote unresponsive. If the signal is blocked, the remote must be changed or removed. You can also try to unplug the TV and the cable from the wall outlet. Once this is done, the TV will start to show the logo, and the remote should work again.
